a. What is Script?
Think of us as curators on your design journey. We bring together inspiration craft and design ideas so you can better choose what works for your home. Advice and tips from our experts will ensure that your choices are well thought through, fun and functional.
b. What we offer?
We are passionate about design and you see this passion reflect through our range of furniture. We offer home products around your habits and daily activities.
c. Why Script?
You deserve to have a home that responds to your every want and need. Our contemporary designers create furniture with empathy so you can experience a fluid and free lifestyle.
a. What kind of furniture and accessories will I find on SCRIPT?
You will find furniture that is intuitive to your needs. Take a look at our product range here.
b. Are there any special care instructions that are offered for furniture purchased at the SCRIPT store?
Yes, every piece of furniture comes with its care instructions. You can view them at each specific product’s page.
c. Do you customize furniture, like fabric, dimensions etc.?
At this moment, we do not customize furniture. All our products are curated and standardized. However, we do plan to make the option of customization available in the future. When it does happen, you will be the first to know about it.
d. If a product is unavailable in the store, how will I be informed about its availability?
You can always leave your name, number and product request with our front desk at the store. You could also choose to call us at 1800-2661661 or check the product availability at the specific product’s page on the website.
a. How do I register and start my new account?
We’re glad you asked. All you need to do is follow https://www.scriptonline.com/secured=true&popupwindow=register and you’ll be a registered member in two easy steps.
b. How do I change my account password?
That's easy; just login to your account, click on 'change password' & reset it.
c. What are the benefits if I register with Script?
A shopping experience as personal as home. The biggest benefit of registering with Script is the personalized, curated recommendations for New Collections and offers based on your preferences. So sign-up now and feel at home with us.
a. Where can I place my order?
You can visit our store and place your order.
Here is a map and an address to guide you there.
We can’t wait to welcome you.
a. Is my delivery free?
Yes; we do not levy additional charges for delivery of products.
b. When will my purchased products be delivered?
Delivery takes place within two working days of purchase. Our teams try their best to always stick to the delivery timelines and delays, if any, are only due to unforeseen and unavoidable circumstances
We sincerely recommend that you do not un-pack the product till the assembly team gets to your location.
a. Is my installation free?
Yes, installation of the product(s) comes with no additional charges.
b. When will my purchased products be installed?
The installation of the product(s) is completed within two working days after the delivery. Our teams try their best to always stick to the installation timelines and delays, if any, are only due to unforeseen and unavoidable circumstances.
a. Can I change/cancel my order after placing it?
Our policy doesn't allow cancellation of an order. Trust us; you'll not regret your purchase.
b. What if the product's packaging I receive is visibly damaged from the outside?
We hope that doesn’t happen. In the event that you receive damaged product(s) packaging, you can call us, email us, or share your queries here:
c. What is the Refund Policy?
Once the product is successfully picked up, refunds will be processed within 48 Hours.
Based on the mode of payment, it will take between 7-10 working days to credit the amount to your account.